Our Solutions
Our Automation Solutions
Intelligent Automation builds on Robotic Process Automation (RPA), which automates simple, repetitive tasks to free up your team for higher-value work. By integrating AI, it enhances business processes with predictive analytics and decision support.
In addition, our dedicated healthcare solution, Smart Engage, focuses on enhancing patient engagement and streamlining clinic management. Smart Engage reflects our commitment to using technology to significantly improve healthcare services.
Intelligent Automation (IA) is a technology that uses software robots or 'bots' and AI to automate routine, mundane tasks within business processes. These bots can execute actions similar to human interactions, such as logging into applications, copying and pasting data, and performing calculations, across various applications and systems without human intervention. IA is commonly employed in industries like finance, healthcare, and manufacturing to handle rule-based tasks.
Intelligent Automation
Smart Engage is an omnichannel booking and patient engagement solution, powered by conversational AI. It provides natural, empathic conversations with intelligent virtual agents through SMS (text), chat, phone, social media, and intelligent avatars. Although the solution is omnichannel, the use of intelligent avatars has been shown to significantly improve patient engagement and booking completion rates, in the order of a 150% improvement over online forms.